Returns & Exchanges Policy
At JWorld Boutique, we want you to feel confident in your purchase. If you are not completely satisfied, we’re here to help.
Returns
We accept returns within 7 days of delivery. To be eligible for a return, items must be unused, unworn, and in their original condition with all tags attached.
Non-Returnable Items
For hygiene and safety reasons, certain items such as undergarments, shapewear, and intimate products may not be eligible for return.
Exchanges
We only replace items if they are defective, damaged, or if you received the wrong item. If you need an exchange, please contact us with your order details.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment.
Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect or damaged.
Order Issues
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue so we can resolve it quickly.
Late or Missing Refunds
If you haven’t received your refund yet, please check with your bank or payment provider as processing times may vary.
Contact Us
For any questions regarding returns or exchanges, please contact us at:
jworldmarketofficial@gmail.com
